Terms and Conditions of Use

1. Definitions and Scope

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User") and fachai68 ("Platform", "we", "us"), covering the use of the website, mobile application, software and all services provided by fachai68.

By registering an account, accessing the website, or using any feature on the fachai68 platform, you confirm that you have read, understood, and agree to be fully bound by these Terms, including the Privacy Policy and Responsible Gambling Policy which form part of this agreement.

fachai68 operates under international licensing and provides online entertainment services including slots, live casino, sports betting, poker and dragon tiger. The platform is intended for adults who use these services of their own free will.

2. Account Registration and Management

To use fachai68 services in full, you are required to register one valid personal account. The registration process requires accurate, current and complete information including your full name, mobile phone number, and active email address.

• The minimum age requirement is 21 years. Registration by underage individuals is strictly prohibited.
• Each individual is only permitted to have one active account at any one time.
• The information provided during registration must be your own personal information — using another person's identity is a serious violation.
• fachai68 reserves the right to request identity document verification (MyKad or passport) at any time for identity verification purposes.
• Accounts that have been inactive for an extended period may be subject to review in accordance with platform policy.

You are fully responsible for the security of your account username and password. Contact fachai68 customer service immediately via live chat or email if you suspect your account has been compromised or accessed without authorisation.

3. Deposits, Withdrawals and Payments

fachai68 supports a range of secure and up-to-date payment methods for the convenience of Malaysian players. All financial transactions are processed in Malaysian Ringgit (RM/MYR).

Supported payment methods: Touch 'n Go eWallet, DuitNow, online banking (FPX), ShopeePay, and cryptocurrency (USDT, BTC, ETH).

• Minimum deposit: RM20 for each listed payment method.
• Minimum withdrawal: RM50 per transaction.
• Withdrawal processing time: between 30 minutes to 3 hours depending on the chosen method and verification process.
• All deposit and withdrawal methods must be under the same player name as registered in the fachai68 account.
• Transactions through third parties or another person's account are not permitted and may result in the cancellation of the transaction concerned.

fachai68 does not charge any processing fees for standard deposits and withdrawals. However, the payment service provider may have its own policies that are separate from fachai68.

4. Bonuses, Promotions and VIP Programme

All bonuses and promotions offered by fachai68 are subject to the specific conditions stated on each offer. Players are required to read those conditions before accepting any bonus.

Welcome Bonus: fachai68 offers a 100% first deposit match bonus up to RM1,000. For example, a deposit of RM100 gives a bonus of RM100 bringing your balance to RM200, with a rollover requirement of RM100 × 25 = RM2,500 to be met before bonus winnings can be withdrawn. For a deposit of RM2,200, a bonus of RM1,000 is given bringing the balance to RM3,200, with a rollover requirement of RM1,000 × 25 = RM25,000.

• The rollover requirement is 25 times the bonus value received — not the deposit value.
• Only eligible games count towards the rollover calculation. Please check the promotions page for the list of excluded games.
• Bonuses cannot be transferred between accounts, converted directly to cash, or combined with other bonuses unless stated otherwise.
• fachai68 reserves the right to amend, suspend or cancel any promotion with appropriate notice.

The fachai68 VIP Programme offers four tiers — Bronze, Silver, Gold and Platinum — with increasing weekly cashback rates: Bronze up to 0.4%, Silver up to 0.8%, Gold up to 1.1%, and Platinum up to 1.5%. Progression to a higher tier depends on your playing activity on the platform. All VIP benefits are subject to periodic review at fachai68's discretion.

5. Player Conduct and Responsibilities

fachai68 players are required to observe a fair and responsible code of conduct at all times when using this platform. fachai68 is committed to providing a safe, transparent and fraud-free playing environment.

Actions that are strictly prohibited by fachai68:

• Using automated software or tools (bots) to play or access accounts.
• Colluding with other players to exploit the bonus system or manipulate game outcomes.
• Transferring, buying, selling or renting accounts to other parties.
• Using unauthorised credit card or bank account information for transactions.
• Threatening, harassing or insulting fachai68 customer support staff.
• Attempting to access fachai68's internal systems, databases, or any restricted areas.

6. Account Closure and Suspension

fachai68 reserves the right to close, suspend or restrict access to any player's account without prior notice if there is evidence or reasonable suspicion that a breach of these Terms has occurred, including fraudulent activity, money laundering, or a threat to platform security.

Players may also request self-closure of their account at any time through the account section or by contacting customer service. Before the account is closed, players must ensure all active bonus rollover requirements have been completed or cancelled, and all eligible withdrawals have been processed.

For the purpose of responsible gambling, fachai68 provides a self-exclusion option where players can request to be blocked from accessing the platform for a specified period. This is a self-protection tool fully supported by fachai68.

7. Intellectual Property Rights

All content on the fachai68 platform — including logos, brand names, visual designs, text, graphics, images, videos, software and user interfaces — is the exclusive property of fachai68 or the relevant third-party licensors.

Players are granted a limited, non-exclusive and non-transferable licence to access and use the fachai68 platform for personal and non-commercial purposes only. Any use beyond that — including imitating, reproducing, distributing or commercially exploiting any fachai68 content — is prohibited without written consent.

8. Limitation of Liability and Disclaimer

fachai68 provides this service on an "as is" basis. We make efforts to ensure the platform operates without interruption, however fachai68 does not guarantee that the service will always be free from errors, technical disruptions, or system failures beyond our control.

fachai68 is not responsible for any direct, indirect, or consequential losses arising from the use of the platform, including financial losses resulting from game outcomes, internet connection issues, or unintentional technical errors.

9. Laws and Jurisdiction

fachai68 operates under a valid international licence. Players are responsible for ensuring that their use of online gambling services is lawful under the local laws of their country or region.

Should any dispute arise relating to the use of the fachai68 platform, the parties agree to first attempt resolution through voluntary negotiation. If the dispute cannot be resolved within a reasonable period, it may be referred to arbitration in accordance with procedures established by fachai68.

10. Amendments to Terms and Conditions

fachai68 reserves the right to modify, add, or remove any part of these Terms at any time in response to operational, legal, or regulatory requirements. Any amendments take effect immediately upon publication on the fachai68 website.

Players are advised to review this Terms and Conditions page periodically to stay informed of the latest applicable terms. Continued use of the fachai68 platform after any amendment is published will be considered acceptance of the updated Terms.

For any enquiries regarding these Terms and Conditions, please contact the fachai68 customer support team via live chat, available 24 hours a day, 7 days a week, or by email at [email protected].